Thu. 29 Dec 2022 - Sun 8 Jan 2023

The United Cup, the mixed-teams event being played in Brisbane, Perth and Sydney, begins on Thursday, 29 December. For fans travelling to the event, find below more information on how to get to the event, accessibility, visiting the local area and more.

KEY INFORMATION FOR BRISBANE

GETTING THERE

PUBLIC TRANSPORT
- Ticket holders can travel free to and from the Queensland Tennis Centre with Translink on Queensland Rail City Network trains and Brisbane City Council bus services (excluding Brisbane City Council Ferries and Airtrain services). Free travel begins four hours before and concludes four hours after the event on the day displayed on your ticket.

- Event tickets purchased at the Queensland Tennis Centre box office at the venue, on the day of the event, are only valid for free post-event travel.

- The closest train station to the Queensland Tennis Centre is Yeerongpilly station, on the Beenleigh and Gold Coast line. The venue is approximately 10 minutes’ walk from the train station.

To play your journey to the United Cup Brisbane – visit translink.com.au.

ADDITIONAL SERVICES
United Cup Brisbane and Translink provide additional Queensland Rail services from Yeerongpilly Station at the conclusion of all night sessions during the event.

Translink rail shuttles will operate over the course of the event to assist with rail disruptions due to Cross River Rail works and planned track maintenance. We encourage all patrons to check – translink.com.au before travelling to the event.

Information regarding public transport services will also be available at the Information Booth at the Queensland Tennis Centre. United Cup Brisbane and Translink advise all patrons to check their individual service times prior to attending the tournament to ensure they are able to travel home safely.

To plan your journey with Translink, visit translink.com.au or call 13 12 30 for public transport information.

TAXI & RIDE SHARE SERVICES
The Queensland Tennis Centre will have both taxi rank and ride share pick up points, located a short walk from the venue.

PICK UP AND DROP OFF POINT
A designated drop off and pick up zone will be located on Wilkie Street, adjacent to Yeerongpilly train station. Guests can either walk approximately 10 minutes to the tennis centre or catch the accessible shuttle to the venue.

PARKING (INCLUDING QUEENSLAND TENNIS CENTRE PARKING RESTRICTIONS)
There is no public parking at the Queensland Tennis Centre. Guests are encouraged to use public transport, which is free with a valid United Cup Brisbane ticket.

During major events at the Queensland Tennis Centre, a one hour parking restriction applies throughout the Queensland Tennis Centre Parking Area between 7am and 10pm. For further information please visit the Brisbane City Council Traffic and Parking Control Areas’ website.

ACCESSIBILITY 
There will be complimentary shuttles available for people with special needs and their carers.

The shuttles will operate every day of the tournament between Yeerongpilly train station and the Queensland Tennis Centre. Access to this shuttle is via Wilkie Street. A dedicated loading zone is located just south of the shuttle pick up point on Wilkie Street, so patrons can be dropped off in order to catch the shuttle to the Queensland Tennis Centre.

Limited car parking is available for patrons with an Australian Disability Parking Permit (ADPP). Bookings are essential and permits must be obtained prior to parking at the venue.  Both ADPP and United Cup Brisbane passes must be displayed. Bookings and information can be obtained by emailing the United Cup Brisbane team on [email protected].

*Please note: there is no drop off location at the front of the Queensland Tennis Centre. We strongly recommend that you utilise the free shuttle service from Yeerongpilly train station as this is the best way to get as close as possible to the front entry of the precinct.

VENUE INFORMATION
All areas of the Queensland Tennis Centre are accessible by either ramp or lift. Disabled toilets and parent rooms are available at various locations around the precinct.

All outside courts at the venue have space for accessible viewing (wheelchairs, walking frames etc). Whilst prams are not permitted in seating areas, space for pram parking (unmonitored) is allocated nearby.

Where possible, patrons with crutches should book accessible seats. When this is not an option, where possible, crutches should not be taken into seating areas. Venue staff are on hand to assist patrons with mobility issues within the allocated seating areas.

Service animals are permitted within the precinct.

PAT RAFTER ARENA
The Queensland Tennis Centre offers accessible seating on the concourse level of Pat Rafter Arena. If you are purchasing a wheelchair space you can also purchase a carer seat next to this space. If you do not require a wheelchair space, please advise the seller at the time of booking to discuss the best seating option.

Seating is available for:
- patrons using wheelchairs
- patrons with limited mobility
- patrons who require the use of a hearing loop

Accompanying Carer & Companion Card
If you are purchasing a wheelchair space every effort will be made to allocate you a carer seat next to this space. Additional seats may be ordered at the time of booking, subject to availability and ticket limits, and every effort will be made to allocate these extra seats as close as possible to the accessible seats.

Companion Cards are accepted at the United Cup Brisbane. If a Companion Card ticket is required, then the companion card must be presented at the time of booking and also carried with the patron with a disability when attending United Cup Brisbane.

For more information about the Companion Card program in Queensland please call the Companion Card information line on 13 74 68 or visit the Queensland Companion Card website.

KEY INFORMATION FOR PERTH

GETTING THERE

Public Transport: Your ticket to the United Cup includes public transport up to three hours pre and post event. Coming from Perth Underground Station, walk towards RAC Arena via Wellington Street or catch the Yellow CAT Bus from Wellington Street, Yagan Square.

Please note, there will be essential works on the Mandurah Line from the 26th December 2022 to the 3rd January 2023 resulting in a Shutdown between Aubin Grove and Elizabeth Quay stations. Replacement buses will operate from first service on Monday 26 December until last service on Tuesday 3 January 2023, except for New Year's Eve with the full line operational on 31 December.

During this closure, train replacement buses will operate between Perth and Aubin Grove. Buses will depart Perth from Elizabeth Quay Bus Station.

Car: There is no reserved parking for patrons at the venue however, you can park at RAC Arena in the underground carpark. Parking is open 24/7 and costs $30 per session

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KEY INFORMATION FOR SYDNEY

GETTING THERE

Express trains will run between Central and Olympic Park. Trains also run regularly to Olympic Park from Lidcombe. The arena is a short walk from the station.

Ticketholders are reminded that on Saturday 31 December, all transport modes heading towards the city will be busier than usual as crowds begin travelling to the harbour for the Sydney New Year’s Eve fireworks.

If you’re driving, travel with your group and consider pre-booking your parking online, available until 11:59 p.m. the night before the event.

Traffic may be heavier than usual on roads approaching the precinct so allow extra travel time. You can find real-time updates on traffic conditions at livetraffic.com.

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